Terms of Service Effective Date: January 1, 2026

Welcome to Elevation Digital Marketing. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

About Our Services

Elevation Digital Marketing provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Content Marketing and Strategy
• Website Design and Development
• Email Marketing
• Digital Advertising Management
• Marketing Analytics and Reporting

Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

Service Agreements

Client Engagement

• Specific services, deliverables, timelines, and pricing are outlined in separate Service Agreements or Statements of Work
• These Terms supplement but do not replace individual Service Agreements
• In case of conflict between these Terms and a Service Agreement, the Service Agreement takes precedence

Payment Terms

• Payment terms are specified in individual Service Agreements
• Late payments may result in service suspension and additional fees
• All fees are non-refundable unless otherwise specified in writing
• Clients are responsible for any bank fees, transaction costs, or taxes

Client Responsibilities

Information and Access

• Provide accurate, complete, and timely information necessary for service delivery
• Grant necessary access to websites, accounts, and platforms as required
• Respond to requests for feedback and approvals within agreed timeframes
• Maintain current contact information and communication channels

Content and Materials

• Ensure all provided content is original, accurate, and legally compliant
• Obtain necessary permissions for use of copyrighted materials, images, or third-party content
• Review and approve all work before publication or implementation
• Notify us immediately of any errors or compliance issues

Intellectual Property

Our Work Product

• Strategies, methodologies, and proprietary processes remain the property of Elevation Digital Marketing
• Client-specific deliverables created under Service Agreements belong to the client upon full payment
• We retain the right to use aggregated, anonymized data for business improvement and industry insights

Client Materials

• Clients retain ownership of their original content, branding, and intellectual property
• Clients grant us a license to use their materials solely for providing agreed services
• We will not use client confidential information for any purpose other than service delivery

Website Use

Acceptable Use Our website is provided for informational purposes. You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or networks
• Upload or transmit viruses, malware, or other harmful code
• Collect or harvest personal information from other users
• Interfere with the website’s operation or security

Content Accuracy

• Website content is provided for general information only
• We strive for accuracy but do not guarantee completeness or timeliness
• Information should not be considered professional advice for specific situations
• Results from case studies are not guaranteed for future clients

Disclaimers and Limitations

Service Results

• Digital marketing results depend on many factors beyond our control
• We cannot guarantee specific rankings, traffic levels, or business outcomes
• Industry conditions, algorithm changes, and competition may affect results
• Past performance does not guarantee future results

Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our liability is limited to the amount paid for services in the 12 months preceding any claim
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for third-party platform changes, technical issues, or service interruptions
• Clients assume responsibility for business decisions based on our recommendations

Termination

Cancellation Notice Requirement Either party wishing to cancel or terminate services must provide a minimum of thirty (30) days written notice prior to the desired termination date. Written notice must be submitted in writing to Elevation Digital Marketing’s address of record. Upon receipt of a cancellation notice, all work outlined in the active Service Agreement or Statement of Work will continue to be completed in full through the end of the 30-day notice period. Services and deliverables will not be prorated, reduced in scope, or otherwise modified during this period, and all associated fees for that period remain due and payable in full.

By Either Party

• Either party may terminate services with written notice as specified in Service Agreements
• Termination does not relieve obligations for work completed or payments due
• We will provide reasonable transition assistance as outlined in Service Agreements

By Elevation Digital Marketing We may terminate services immediately if:

• Client fails to pay invoices when due
• Client breaches these Terms or Service Agreements
• Client engages in unlawful or unethical business practices
• Client provides false or misleading information

Confidentiality

Both parties agree to:

• Maintain confidentiality of proprietary and sensitive information
• Use confidential information solely for the purpose of providing or receiving services
• Return or destroy confidential information upon request or termination
• Exclude publicly available information from confidentiality obligations

Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, labor disputes, or technical failures affecting third-party platforms.

Governing Law

These Terms are governed by the laws of Colorado without regard to conflict of law principles. Any disputes will be resolved through binding arbitration or in the courts of the State of Colorado.

Changes to Terms

We may update these Terms periodically. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

These Terms of Service were last updated on January 1, 2025. Please review periodically for any changes.